Pricing Policy

We occasionally have customers surprised that we charge extra for dogs and cats that come in with knots, mats, fleas, are excessively dirty, try to bite our groomers or are difficult to handle. As groomers we love our job and love helping people care for their pets and make them beautiful, however having to deal with the above issues causes extra work, time, stress and risk to the animals in our care, our groomers and also extra wear on our equipment.

We understand that sometimes these things happen and are not intentional, and we are happy to help owners develop a grooming routine to help keep their pets in the best condition possible.

A pet who is brought in with knots takes extra time due to needing to brush through the coat to allow them to be clipped. This can cause the dog or cat to become agitated and can often result in them biting their groomer and not standing still for their groom.

Matted pets (a mat is where the coat is so tightly knotted that when removed it comes off in one piece) need to be shaved before they are bathed as it is impossible to clean or dry them properly. Shaving a dirty coat is like our blades cutting through sandpaper and causes them to become blunt, requiring more frequent sharpening. We also need to shave the pet twice (once before the bath to remove the coat, then after the bath to do the final clip) which takes double the amount of time. In a lot of cases matted animals are in pain and can take out their frustration of us needing to spend so much time removing tight, pelted coats by biting and fidgeting during the process.

Mats can also hide underlying skin issues, moles and growths, dirt, fleas and infections which means we need to take a lot more time to groom as there is a lot of risk involved. While we take all necessary care with every animal that comes in for grooming, there is an added risk of injury to the animal. A coat in this condition only has one option and that is to be shaved short - this will leave the coat approximately 2-3mm in length which can cause irritation to the animal and in winter may mean a dog will likely need to wear a jacket.

Some owners regularly bring in their pets with matted coats, thinking that leaving their pets coat until it gets matted each time is ok as they want them shaved short anyway. Animals with matted coats are in constant pain and irritation. Some often have underlying issues that are not able to be seen through the mass of coat.

Animals with fleas will require a flea bath and also a capstar tablet to kill the fleas that are on them. In some cases we have so many fleas on animals that they require a 2nd bath. We also need to clean our grooming areas thoroughly to ensure that fleas are not passed onto other pets in our care. This involves extra time and expense. Please be aware that if your pet is brought in with fleas it is necessary for us to treat them immediately. Also if an animal has fleas on it and we remove them during their grooming, they are likely to have more fleas on them within minutes of returning home as ever flea on any animal means 50+ more fleas in their home environment. We are happy to discuss ways you can control fleas naturally at any time, please ask us how.

Every animal that is brought in to see us is bathed and our pricing is based on us needing to bathe them only once. When a dog or cat is excessively dirty we may need to bathe them more to ensure they are as clean as possible. We also have some animals who are brought in that haven't been given the chance to relieve themselves before their groom, or are so unused to the grooming process that they may wee or poo while being groomed. In a lot of cases the animals will move around and sometimes even sit in their waste, requiring us to bathe them again.

A lot of dogs and cats are not brought in for grooming regularly enough and so they are not used to the process. This often leads to them being stressed, fidgeting and becoming aggressive towards their groomer. Dog and cat grooming involves the use of sharp tools and equipment, this combined with an animal that is moving around constantly or trying to bite means that there is added risk of injury to the pet and the groomer. An animal that is difficult to groom also means that we need to take extra time when handling them, and sometimes require the assistance of a 2nd groomer.

It is not our policy to add unnecessary charges, however as a business we need to cover the extra work, time, stress and risk involved. Please take the time to discuss with us the best grooming schedule to avoid extra charges for your dog or cats grooming.

Dog Groomer Required - Join our fun loving team!

Have you been looking for a career in the animal industry? Well this might be the job for you!

We are seeking an experienced Dog Groomer to join our successful, fun loving business located in Oxley and Westlake. This time of year things get really busy and we need someone with experience to join our team! Even though we would love someone who is experienced, we are open to training the right person in all things grooming :).

Join a multi award winning team who prides themselves on exceptional customer service and always looking for ways to improve!

An eco conscious business, we only use, promote and sell products that are safe for people, pets and the environment.

The successful applicant will have experience with dog grooming and have confident dog handling skills. They will have customer service experience with a passion to be helping people and their pets & the ability to work hard. Training will be provided.

Must have a reliable car, be fun loving, reliable, punctual, hard working, well presented, have a real passion to be working with animals and be a team player.
Duties include dog & cat clipping, grooming & bathing, retail sales, cleaning, dog walking and customer service.

Must be available to work some Saturdays. Start ASAP.
Email resume to info@nose2tail.com.au and we will forward an application form to you to complete.

Where does all that shedding hair end up?

This is video footage of part of a blow dry during a Husky de shed / groom out procedure. This is only some of the hair we got out. Can you imagine where all this hair would end up if it isn't removed by a groomer? That's right, it ends up on your clothes, your car, your house and your yard.

Why live with tumble weeds blowing around everywhere when we can solve this issue for you. A regular groom out will reduce your shedding problem by up to 80%! That is huge! So what kind of dogs and cats shed - well technically all of them do (unless they don't have any hair at all!)

Huskies, Malamutes, Golden Retrievers, Labrador Retrievers, Jack Russells, Border Collies, Beagles, Samoyeds, Pomeranians, Chihuahuas, Cattle Dogs, Kelpies, German Shepherds, Cavaliers etc are the types of dogs who benefit from a de shedding / groom out treatment.

We have a Beagle named Riley who comes in for a groom out service every 3 weeks. His owner doesn't have any issues with shedding now, which is saying a lot as Beagles shed a LOT of hair

Every type of cat benefits from the groom out service as their coats are continually shedding. Short haired cats tend to shed more frequently and so therefore would benefit from a regular 4 - 6 week visit to keep on top of it.

This is one of our clients cats who we gave a groom out to. This is about half the hair we got out as a lot came out in bath and blow dry!


I own a domestic short haired black cat (and 2 white Jack Russells - hair is something we see a lot around our house and we can't win as it is either black or white!) and we are forever removing her hair from everything in our house. The area's that she frequents the most have lovely little nests of hair that need to be removed regularly.
I have always thought that a short haired cat doesn't need to be bathed or groomed, but I decided to put my training into action and 3 weeks ago took Bella into our Westlake store where she had a bath, blow dry and de shed / groom out treatment.

WOW - the results are amazing! The day after her groom there was no hair! I mean not even one hair came off her body and she felt so good. Now 3 weeks later the results are still great, only the odd hair here and there so I now know that she needs to be groomed every 4 weeks to keep on top of the shedding hair. It's funny that even someone who travelled all the way to America to learn the art of cat grooming needed to be fully convinced about the benefits of short hair grooms with their own cat!

A groom out can also be added onto a normal groom/clip for dogs who are known to shed. Clipping a dog or cats coat will not stop the shedding, it will just make the hairs that come out shorter, so less noticeable. Combining a de shed / groom out treatment with a clip will reduce the shedding hair and remove that excess coat. Clipping the coat helps to keep the coat at a manageable length

We do not recommend that double coated breeds have their coats clipped, a groom out service is suited to their coat types.

Join the many happy customers who know the benefits of a regular groom out with Nose 2 Tail Pet Care.

Service is available at our Oxley Store (3716 0643), Westlake Store (3376 9917) and Mobile Service* (0411 958 376) *service area only.

Another Cat Grooming Convert - Rebekah

Below is another testimonial from one of our regular cat grooming clients. Rebekah has a beautiful Persian named Delilah. When Delilah first came to see us, she was looking a little scruffy and a bit stinky. A good bath, blow dry, comb through and face trim worked wonders!

Read what Rebekah had to say below:

"I recently adopted a six year old blue Persian cat named Delilah. She had a rather rough start to her life so I wanted to make sure I was providing her with the best care for her coat and breed.

Having never owned a long haired cat before I first went to Nose 2 Tail Pet Care for advise. The staff immediately put a rather nervous owner at ease :-) - All the staff are amazing - they provide helpful, caring, and knowledgeable advice. I know when I leave Delilah there for her regular long hair groom she will be well cared for by people that know and love what they are doing.

She and I try our best to keep her coat in good condition but it is no comparison to what the staff at 'Nose 2 Tail' can do! When I pick up Delilah post groom she looks and smells amazing! It's almost like she knows she looks as cute as a button :-) Her coat is positively glowing, soft as silk and if it is even possible she looks even more Persian.

It's the attention to detail that keeps me going back. The regular grooms make her long coat so much more manageable for me between visits. Just like human hair I believe the regular maintenance is constantly improving her coat!

My vet was even amazed at how much her coat had improved after just a few visits. She just looks so much more content. I would highly recommend Nose 2 Tail Pet Care for all cat grooming needs and am just so glad I stumbled across their service."

Love Rebekah and Delilah

Delilah Before the Groom

Delilah After the Groom

Delilah's Face Before the Groom

Delilah's Face After the Groom

Bring your cat in and see for yourself why Nose 2 Tail Pet Care is the best cat grooming service in Brisbane! You will love the results.

Another Cat Grooming Convert - Amy

Below is a lovely testimonial from Amy, one of the members of Greencross Vets Jindalee. Amy was really worried about how Tipsy would go with the whole grooming process and gave us a warning beforehand. We have to say Tipsy has been one of the easiest cats we have groomed!

Read Below.

"I was one of those owners that thought that there was no way my cat could ever be be groomed due to her feisty attitude she has had since she was young and also questioned whether there would be a point to it since she was short haired.

Over the years her hair went a little oily and she was losing so much hair due to her not grooming herself as much. Since she was 9 I have been taking her into the work, as I am a vet nurse, getting her sedated and giving her a lion clip twice a year.

When I heard about nose 2 tail cat grooming I was still skeptical. Reeda and the lovely team offered to groom her to show me that she was able to be groomed without sedation. When I took her in, I also sent a warning along with her that she probably will bite, scratch and flip out. I was worried she would hurt someone. I awaited the phone call telling me that she was unable to be groomed but never received one.

When I picked her up she was absolutely beautiful. Her coat was so smooth and soft, no more oily look and a lot less hair dropping in the weeks that followed. I was also shown video of her during her bath and was shocked to see her sitting calmly and well behaved. I was in shock.

I will always send my cats to Nose 2 Tail now for their grooming needs and can not speak highly enough of Reeda and her wonderful team at Nose 2 Tail Dog and Cat grooming. "

Amy Allen-Ankins
BApplSc Veterinary Technologist
Greencross Vets Jindalee
1/111 Dandenong Rd
Mt Ommaney, QLD, 4074

The videos below show how hard it was to bathe Tipsy :)





Still think we can't groom your cat? How about you let us tell you if we can't do it!

Samson keeping himself entertained

Samson is the shop mascot for our store in Westlake where we do all our cat grooming. He is a rescue cat who we have taken on as part of the family and he fits in nicely - sometimes a little too enthusiastically! When people come in he is running up to greet them and hoping for a bit(read LOT) of love and cuddles. He wins over most people - except those who are scared of cats - he is a BIG cat. He also gets himself into trouble sometimes wanting to "greet" some dogs that come in and has to be put into his crate to save the dogs!! He has a great personality, but wont take any sort of intimidation from the canine world. He also shows interest when our cat clients come in for their grooming, but we ensure that they also don't get too close!

Samson is a Maine Coon and he weighs about 7kg which is a lot, but not for this breed. Male Maine Coons can weight up to 13kg and we have a lot of them coming in for our cat grooming! They are a beautiful breed and we love them and are so excited to have one as part of our team. As Samson is an inside only cat we need to keep him active to help ensure he doesn't become overweight. We also want to ensure that he doesn't become bored and get up to too much mischief!

Many people think that cat's don't need a lot of stimulation and are happy to just lay around. A lot of cats have the chance to interact with people most of the time and seeing that Samson is in the shop most nights by himself, we wanted to provide him with something to keep him occupied.

This is Samson playing with the Funkitty Egg-cerciser. This toy distributes dried treats for cats and you can adjust how big the hole is, so also how frequently treats fall out, or how hard it is for the cats to get them. As the treats come out sporadically, it means that the cats have intermittent rewards which keeps them wanting to play. These toys are better suited to cats that are food motivated.

As Samson is feed a raw diet - a mixture of BARF patties and Vets All Natural Premium Choice, the dry food we use - Artemis Adult Cat is for treats and he loves them! Even though these are just treats for him, we ensure that the dry food is premium natural grade food.

We sell a range of interactive cat toys in both our stores and online. Come in and check them out and see how you can keep your kitty entertained!